Ultimate Organic Life Limited, a concern of JK Lifestyle Limited is looking for Product Knowledge & Sales Trainer, To design and deliver structured training across three core areas — food and nutrition knowledge, soft skills, and sales capability — for UOL employees, ensuring frontline staff can accurately advise customers, communicate professionally, and drive sales performance in line with company standards.
Roles and Responsibilities:
- Designs and delivers training on food and nutrition facts, ingredient information, nutritional labeling and dietary claims for sales, customer service and warehouse staff.
- Develops product fact sheets and quick-reference nutrition guides in coordination with Quality Assurance and Product Sourcing teams.
- Ensures employees can accurately explain nutrition facts and health claims to customers in line with company and regulatory standards.
- Designs and conducts soft skills training on communication, customer handling, professional etiquette, teamwork and workplace conduct.
- Builds employees' confidence in handling customer queries, complaints and difficult conversations professionally.
- Reinforces company culture, grooming standards and service mindset through structured training sessions.
- Delivers sales training on techniques, upselling/cross-selling, product positioning and objection handling.
- Trains staff on achieving sales targets, promotional campaign execution and customer conversion at outlet level.
- Coaches underperforming staff and outlets through on-floor observation and targeted refresher sessions.
- Conducts onboarding training for new joiners across nutrition, soft skills and sales, along with periodic refresher sessions for existing staff.
- Assesses training effectiveness through pre/post-training tests, on-floor evaluation, mystery shopping and feedback data, refining content accordingly.
- Supports new outlet/center launches by ensuring frontline staff are fully trained across nutrition, soft skills and sales before go-live.
- Coordinates with Marketing, Digital Commerce and Sales teams, maintains training records, supports new outlet launches, and reports training coverage and impact to HR/L&D leadership.
Academic Qualifications:
- Bachelor of Commerce (BCom)
- Concentration/Major: BSc/MSc in Food & Nutrition or Related Field
Others Requirements:
- Age: 35 - 45 years
- Gender: Male, Female
- Training/Course:
MS Office
- Area of Expertise:
Food Science
Experience and Skills:
- 4 - 8
years
- Food Science
- Area of Business:
Group of Companies, Healthcare / Lifestyle product
Workplace:
Work at Office
Salary/Compensation:
Negotiable
Other Benefits:
- Festival Bonus: 2
- Salary Review: Yearly
- Attractive Salary Package with Benefits, Free Lunch, Mobile bill, Others Benefits as per company Policy
Last Date of Application:
31 Oct, 2026
Additional Instructions:
- Job Location: Aftabnagar, Badda, Dhaka.
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