GPH Ispat Ltd. is looking for a Sr. Officer – IT to ensure uninterrupted IT operations by maintaining hardware, network infrastructure, and user systems while providing Level 1/Level 2 technical support and optimizing network performance and security.

Roles and Responsibilities:

1. Provide Level 1/Level 2 support for hardware, software, and network issues
2. Install, configure, and maintain desktops, laptops, printers, and other IT equipment
3. Manage user accounts, email configurations, and access controls
4. Maintain comprehensive IT inventory and asset records
5. Install physical hardware, lay network cables, and configure switches, routers, MikroTik devices, and access points.
6. Manage and support LAN, WAN, VPN, and wireless network environments.
7. Maintain, configure, and ensure the reliable operation of computer systems, network servers, and total software environments.
8. Assemble PCs, diagnose hardware and software issues, service accessories/UPS units, and execute required network upgrades.
9. Identify and eliminate bandwidth bottlenecks to ensure long-term network efficiency.
10. Secure network operations and maintain safe, encrypted data transmission across all connections.
11. Deliver end-user technical support for OS, hardware, and network issues while collaborating with IT team members and management.

Academic Qualifications:

• Bachelor of Science (BSc)
• Concentration/Major: BSc/MSc in Computer Science & Engineering

Professional Certifications:

Others Requirements:

1. Age: 27 - 40 years
2. Gender: Male, Female
3. Training/Course: MS Office
4. Area of Expertise: IT Policy & SOP Creation
5. Additional Requirements:
   • High proficiency in analytical thinking and technical problem-solving.
   • Ability to obtain and maintain a Secret-level security clearance.     
   • Working knowledge of IT operations, workflows, responsibilities, and standard operating procedures.   
   • Strong verbal and written business communication skills, with the ability to translate technical concepts for non-technical stakeholders.
   • Strong collaboration, teamwork, and relationship-building skills across all organizational levels.

Experience and Skills:

1. 3 - 5 years
2. IT Policy & SOP Creation
3. Area of Business: Group of Companies, Iron & Steel Manufacturing, Manufacturing (FMCG), Pharmaceutical / Medicine Companies, Steel Manufacturing / Trading

Workplace: Work at Office

Salary/Compensation: Negotiable

Other Benefits:

• Festival Bonus: 2
• Salary Review: Yearly
• Attractive Salary Package with Benefits, Gratuity, Others Benefits as per company Policy, Partially Lunch, Profit Share, Provident Fund

Last Date of Application: 26 Oct, 2026